Sophia has always been interested in the property market buying her first home with her husband Mike and a flatmate, over 25 years ago. Several homes and rental properties later, leads well into owning a Refresh Renovations franchise. Having had personal experience with numerous and one very major renovation, Sophia creates the perfect platform for putting herself in the customer's shoes and setting the high standard of customer service which Sophia and Mike expect to deliver. She understands the inconvenience of having trades people in your home, with the pace of modern lives so will strive to make the renovation project as smooth as practicable.

Having worked in operational roles throughout her career and motivating teams to deliver exceptional customer service, Sophia knows the importance of meeting and exceeding customer expectations. She works in a collaborative, friendly manner and will keep her client fully informed throughout every stage of the project. A successful renovation is completed on time, within budget, to a high standard and with a delighted and proud home owner as part of the result.

Outside of work, Sophia and husband Mike, support their two teenage daughters on the side of the hockey turf and squash court, as well as taking time out for camping holidays and enjoying water sports on the lake.

Sophia Roydhouse-Ross’s projects

See all
Renovate Handbook Download