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Refresh Illawarra were terrific to work with. Creative ideas for our reno needs and finished two and a half weeks ahead of schedule. The planning process was easy and clear, and construction was fast, organised and professional. Highly recommended!
Thank you MJ and Refresh Renovations Auckland Central for the superb job with my bathroom upgrades. Personally, I appreciate the way your team listened to our needs, addressed all our pain points during the work and also guiding us with the product selection while giving us the space to choose the right fittings. Very happy with the end result. Looking forward to working with you and your team in future.
We could not recommend Refresh Renovations East and South East more highly. If we could give more than five stars, we would! From beginning to end Leigh and his team made our vision a reality. Hard-working trades - efficient and detail orientated, made sure our space was utilised efficiently and the end result exceeded our expectations. So many compliments on the work and the high level of presentation and workmanship. Its a pleasure to be in the kitchen every day and it has become the heart of our home. Look no further than Refresh for your next renovation. We look forward to using Leigh and his team for our next project.
As an inexperienced renovator with no trade skills, contacts or ideas heading into a renovation is a very daunting process. When I called Leigh to come out and give me a run down on the process involved in a garage conversion I felt immediately assured that I’d made a smart decision in outsourcing this overwhelming task. To Leigh’s credit despite his belief that the project might not even get off the ground due to council regulations he did the professional thing and went through with the presentation anyway. Fortunately he was only half right and the project could continue. The entire process from start to finish was entirely stress free, the only hands on involvement I was required to have was choosing flooring, fittings and finishes (the only parts I felt reasonably comfortable in having input). All the trades were organised and managed, materials and deliveries coordinated, as well as a skip bin for demolition and a cleaner to finish it all off, all I had to do was give him an ok via text. All this right through the stage 2 and 3 lockdown restrictions. The finished product significantly exceeds our expectations and I could not recommend Leigh and the team at Refresh Renovations East & South East any higher!
We knew we wanted to stay in our home as long as possible but with only 3 bedrooms and one living space room was getting tight with toys galore after having our son in 2017. I reached out to the land of facebook and a friend reached out and advised her brother in law Leigh owned his own renovations business and to have a look. I jumped on to the facebook page and immediately saw a garage conversion and loved the results. I knew what I wanted and I knew I wanted quality work and I didn’t want to have to deal with organising tradies etc myself so it worked out well to go through someone who would do it all for us. We met with Leigh and he went through the process and straight away we felt comfortable with him. The process was smooth enough, and each step was met with lots of communication along the way. We always knew where we stood in the process and there was never any unknown with Leigh. Once we agreed to the price and the permit was approved it was all steam ahead from there. Any questions throughout the process Leigh was very quick to respond and any concerns he was right on top of it and onto it promptly. Whilst the cost of doing jobs like this doesn’t come cheap especially when you are using a renovation specialist, it does take the stress out of having to arrange tradies, quotes, etc and that for us meant more than saving some money. Overall we are very very happy with the renovation, it has allowed us to stay in our home which we built for many more years and provided us much more room and a lovely outdoor pergola for upcoming summer. Love our new space, Thank you so much Leigh, Richard, Rob, and all the boys!
From the outset of the project and throughout, a totally friendly and professional service by Asif and Team. Was impressed with the clear explanation of the plan and of the project stages. Consultations were detailed, knowledgeable and informative. During the planning stage, appointments were arranged promptly and conveniently, which I very much appreciated. The supporting literature and IT portal to allow me to track the project were excellent. I could review any plans and documents related to the project with ease at any time. Communication was always responsive. Highly recommended.
Peter & Danielle from Refresh Tauranga were amazing. Great value, timely & the finished product finished to a standard I have never experienced before- perfection! The kitchen is amazing, their design advice invaluable. Products recommended were very well priced. Their unique processes make so much sense & the cost of the project amazing. The renovation was so simple. Cannot recommend them enough!
My experience with Refresh Renovations was only positive. From the outset, Saleem was helpful and knowledgeable. He offered lots of good ideas and nothing was ever too much trouble. The job was completed on time and there was constant communication. He even managed to find painters with a couple of day's notice for an emergency job outside of the original plan. Saleem is a perfectionist - once the work was done he came round and spotted things I hadn't even noticed and called tradespeople back to sort touch-ups. I couldn't recommend him highly enough.
It was clear what our wish-list was, but this didn’t always quite line up with our budget and Lia managed this very well – we’ve just never learnt how to do that when we’ve tried to do it by ourselves.
Lia was very hands on right through from concept through to completion, including managing the drawings process, council approvals, liaising with suppliers, and offering knowledge on the selection of products.
There’s genuine complexity with some of this stuff, Lia was really good. Occasionally we’d make a call and say something’s not right, and she was nothing but proactive in owning the issue with us and making it right.
We were extremely pleased with the end result.
Thank you so much Refresh, Lia and team for making our bathroom renovation so easy and for taking care of all the details for us, especially in seeking out all the fixtures and fittings we wanted and managing the schedule and tradies. The whole experience was very low stress and now we have a light and modern bathroom instead of a dark outdated one – wonderful.
The team I dealt with (Lia Boersma) were friendly, honest, efficient and had great communication.
We had renovated a previous house ourselves and knew this would be a large job. We were attracted by the idea of having the work professionally project managed to ensure that it was done on time and to budget. We initially met Lia at a home show and were impressed enough to request a site meeting to talk through what we wanted done. After discussing our ideas with them and suggesting solutions, Lia and her team began putting together a design. Lia was excellent at preparing the initial quote, finding ways to fit the work we wanted done into our budget, and then overseeing the ongoing work with (construction manager) Milo. We were particularly impressed with her estimates as they were pretty much spot on…(She) was unfailingly polite and patient in her dealings with us and managed our expectations well. She also provided good advice about interior design.
We’re still often finding ourselves just staring at the finished article and marvelling at what our home looks like now. A big thank you to Refresh, Lia and all involved.
Lia and her team are dedicated to providing an exceptional quality service. They are passionate about helping their clients and ensuring that they meet their needs and support them through the process. Highly recommend!
Although, in the end, we decided not to proceed on a conversion idea, the service we received from Lia and her team was exemplary. Our wishes were respected and the options available to us were clearly explained. We felt fully informed and are confident that we received the best advice at all times. We are more than happy to confirm this comment at any time.
Lia and her team are customer-focused, efficient and extremely effective at what they do. Solutions are based on the customer's needs and budget. Would highly recommend using Refresh for a worry and hassle-free renovation - imagine someone else organising everything and tradies coming on time!! Wonderful.
Lia has worked with us on some renovations to our nearly 100-year old house, and we are very pleased with the outcomes. The overall quality of the workmanship has been very high, and Lia has been practical and pragmatic in dealing with any changes that arose as we went along.
We came across Refresh Renovations through television advertisements and commercials specifically on the Living channel. It was important to us when we chose Refresh Renovations to consider company, service, quality and price. We wanted a complete professional package, with a personal touch. This is where the likes of Refresh Renovation specialists Lia, and Charmaine were able to work their magic.
The team at Refresh Renovations, especially Charmaine Davis, allowed for us to have a positive relationship with every aspect of such a large project. Charmaine was the main point of contact throughout the entire renovation. This was important, as she fully understood our vision, needs and drivers with us having full confidence in her to make it work.
Charmaine invested a lot of time during the design process to ensure the design concept was thorough and reflected the vision. Options were presented, which was very helpful as it gave us different perspectives/alternatives and some good ideas on how to realise our vision. Charmaine guided us all the way along during the selection of products and fittings and we trusted her advice and this saved a lot of time. Final designs were completed once all the key decisions were agreed by us – which we loved!
Our budget and priorities did not always match and hence there was quite a lot of discussion before we made our final decisions. Having options and alternatives presented to us was helpful in making the decisions. At times, trade off decisions were consciously made.
There was so much happening at any point in time, having a project manager managing the workflow, subcontractors and issues was crucial. Lia was the project manager supported by a project coordinator. The team worked very well together although there were a couple of new players.
We were well informed on a timely basis and were kept up to date where necessary. We had quite a few issues for various things and decisions had to be made quickly to keep the project moving especially towards the end. Refresh Renovations did a lot of running around for us, managed the professions extremely well and we appreciated the final clean ups which were done personally.
We would recommend Refresh Renovations and the help of Charmaine Davis to ensure your renovation runs to plan with an exceedingly good home at the end. Refresh Renovations are very professional and customer-focused. They have really brought our vision to life and delivered a quality outcome. Homeowners should be aware though that major projects do take time, and that there are often procedures and hiccups that occur, but at the end of the day Refresh managed to ensure our home was as close to what we imagined as possible.”
After having suffered a series of botched bathroom renovations over the span of many years, I decided to employ Refresh Renovations. For 14 years we hadn’t enjoyed using our two bathrooms and we had a considerable leaking problem from both showers.
From the moment Refresh and Lia Boersma were engaged, Charmaine our project manager, took a quiet yet totally reliable control of the project. Together with thoroughly professional builders (Gareth and Boe), Plumbers (Graham and Connor), Tilers (Andreas and Peter) and glass installer (Phil), they left us with beautiful bathrooms with we can enjoy. The tilers were so good I got them to retile the kitchen as well.
Thanks to everyone involved. You restored my faith in New Zealand’s building profession.
I am very pleased with my new kitchen fittings. From the outset of this work, it was a pleasure to deal with Lia and Tina. To me, it was a great advantage having two women as project managers rather than two men, especially at the initial planning stages of the project. I would have never thought of the scullery/pantry idea.
May I also say a word of praise for all the various tradesmen who fitted it out, they did a good job and quickly. Also, they were, without exception, very polite and pleasant to deal with. In future, where appropriate, I will recommend your company.