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I recently used Lia Boersma and her team at Refresh Renovations for a new Kitchen renovation including extending my kitchen out by 3 metres.
As a widower without much experience about renovation work (my wife did all our previous renovations!), I was very apprehensive about what was required. This is where Refresh Renovations exceeded all my expectations, firstly from Charmaine Davis who assisted me with the design and purchasing the cabinetry, bench appliances etc and Katie from Mastercraft then, after Charmaine left, Lia took over and continued the process seamlessly.
Special mention also to firstly Milo who managed the overall project. Milo stated on the first day that we met that he wanted to treat my build as if it was his own home and that he wanted this overall experience to be a pleasant one for me. He was absolutely true to his word and kept me informed all along the way. I would recommend him to anyone doing a renovation project. Many Thanks Milo.
Can I also pay mention to the builders Ben & Tyler who worked diligently and were incredibly friendly, we got along really well. This could be said also for the others involved in each part of the project, Stan the electrician, Tony the plumber, Andrew from Mastercraft, the lads who did the flooring (who stayed to well after 7 pm to get the job done) and of course Fraser, the painter. These were some of the guys I met and had a friendly relationship with. That does not denigrate from the others involved in the project, who did their job professionally, but at times when I wasn’t there so I didn’t always get to meet them.
Finally Lia, many thanks for providing me with a great experience and I am absolutely thrilled with the final result. I spend most of my time now in the new kitchen which also has a living area component to it and I love every moment of it.
Next time I do renovations I will be looking nowhere further than Refresh Renovations and will recommend you to others absolutely.
I commissioned Lia and her team to do an extension at my property, I found Lia and her team to be very helpful, trustworthy and the quality of the work was of a very high standard. The organisation and communication was excellent, overall I'm extremely pleased with the whole project and the way it turned out. The house now looks very modern and the extension doesn't look like an extension, it looks as it is part of the house.
Very happy with every step of our bathroom refurb, from initial contact - to design - to installation. Asif and his team were all helpful, knowledgeable and very pleasant to deal with, giving us great advice and making much better use of our bathroom space then we ever would have done! Attention to detail was also impeccable and Asif made sure that all loose ends / snags were picked up and finished on time. Definitely recommend.
Great service and advice on how to start my bathroom renovation and what I needed to think about. The design consultation service Paul Cree and team provided was very much appreciated and great ideas were offered that I hadn't even thought of. Recommended.
Looking at quotations for a kitchen/dining room project and although we did not go with Refresh Renovations we were very impressed with the professionalism and dynamic approach this business and Newton took.
Michael and his team were excellent to deal with. They committed to a time frame and budget and were able to stick to it with no surprises along the way. The way they went about the quote allowed them to understand what we wanted. I would use them for future renovations.
Kelley and her team were brilliant from start to finish with our project, so pleased with the results.
Alex is such an awesome person. He is so knowledgeable and efficient and incredibly understanding. We can't thank him enough for guidance.
Marcus was very professional. He worked within our budget without sacrificing the quality. We will definitely recommend him. Very honest and professional.
Fantastic service and quality. Managed all aspects for us (we were interstate) with a very easy helpful app to check progress and changes (or phone and email). We found Refresh by accident but we really fell on our feet. Very very happy. Renovation specialist - Paul Cree.
Paul and the rest of his team were amazing. They did a splendid job with my extension and kept everything within my budget. I will definitely be using Refresh Renovations again in the future.
I definitely made the right choice leaving my renovation needs to Hashim from Refresh Renovations. Hashim's professionalism and experience came to fore right from the start, where we generated design ideas through to the quoting and delivery process. I'm particularly thankful for his constant research and management of tradies, architects, consultants and private certifiers. Breaking down my external wall and building an outdoor deck didn't come without obstacles, especially from our local council and certifiers. But Hashim pushed through and fought for our family, which now not only opened up our house but gave us a home to be proud of! I look forward to our next project.
Pleasant people. Really listen and come up with an effective plan that they see through with a high standard of work. Renovation specialist - Wayne Gordon.
My experience with Lia and her design team has been outstanding. New to renovation, and living overseas, I approached the idea of work on my house with some anxiety. The team at Refresh Renovations talked me through every step - making sure I was comfortable with the process. They spent the time to find out exactly what I envisioned the end result looking like. Their patience, creativity, clarity and genuine personal investment in the process has made the experience wholly enjoyable. Thank you!
The completely non-stressful way to do renovations. Get Refresh! Lia and her team did a great job on our ensuite - just what I wanted. This is the second time I have used Refresh - the first time involved a cost-effective solution to our garage and parking issues. It is fantastic. Refresh listens and comes up with a solution based on the customer's needs and budget. Would highly recommend.
Great communication, always willing to work with you and make time when needed. Our renovations were completed within expected time and very high quality. Steve and team thank you.
Hayley and her team were so easy to work with! They do everything by the book and keep to their word with timelines. The quality of work is impeccable and the outcome exceeded our expectations! We especially loved the app we were able to use to watch the daily progress and see all the things we needed to complete. We highly recommend REFRESH for your renovation needs!! Call Hayley and get her to come out and give you some great ideas for your project!
Throughout the whole project I felt listened to, supported to and communication was second to none. As this was the first renovation I had ever done I needed a bit of guidance and this was given freely. Lots of options given especially when additional work needed to be done. Very professional team. Thanks Mark and the team for the job well done!
The service received was great. Steve and the team listening to your needs and work alongside you to ensure quality. Recommend their personal friendly approach.
Refresh renovated two of my bathrooms. I highly recommend Jeff and his team for anyone who is looking at renovation and is anxious about project management, communication and work quality. I found Refresh’s process from start to finish transparent and professional.