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We were extremely pleased with the job that Asif and the RR team did with our bathroom and neighbouring bedroom, which addressed issues we had spent several stressful years dealing with (following a thoroughly miserable time with a botched bathroom installation). While the project took a bit longer and cost a bit more than we expected, in the end it was worthwhile for the peace of mind of knowing the job was being done thoroughly, carefully and professionally. If we'd used the RR team when our bathroom was initially installed we would have saved ourselves a lot of money (and stress) in the long run. Would thoroughly recommend and definitely use again.

Nathan McAllister

My major villa renovation included floors, kitchen, three bathrooms, electrical and plumbing. I was looking for a project manager who could ensure the job was completed with quality, on time and on budget. Martin and his team provided excellent service and I am thrilled with the final results. The process from initial consultation, to design, costing and completion was smooth and reassuring. Helene's designs were functional and attractive and Paul, the building manager ensured all work was completed to my satisfaction. The coordination of all teams was the key to a successful outcome. Thank you to the Refresh team! I highly recommend this service.

Renovation Consultant: Martin Peirone

Lynne Hill

Our experience with Refresh was fantastic. These were the main things that made all the difference:
1. Tina, our Designer helped us make practical decisions about the layout and functionality of our bathrooms. She also recommended products when we didn’t have a clue what to get.
2. Danielle, our Project Manager was amazing. Her planning and management of the renovation meant we always knew what was going on and kept everything on schedule. Even when there were slight delays, they did not affect the overall timetable. The project started and finished on the exact days it was supposed to.
3. Communication was always clear and prompt. We got updates as the project progressed and questions were always answered.
4. The tradies we had in our house were all friendly, polite and extremely competent.
5. When I wanted a few extra jobs done around the place it was never a problem. The result was a stress-free renovation that is absolutely beautiful. Months on, I still get a thrill from using my bathroom and laundry. They have made such a difference. Thanks Lia for getting us through our renovation. I was really worried that we would never get it done but once Refresh were involved I felt it was all under control.

Renovation Consultant: Lia Boersma
 

Maree Sanders

We had such a great working relationship with Brian. He was always contactable and always professional. We have been very pleased with the work Refresh Renovations have done at our home and Brian held everything together, arranging contractors on time etc. He's just an all-round nice person, so as you can understand we will miss him.

Renovation Consultant: Wayne Gordon

Construction Manager: Brian Taylor

Marianne & Glenn Holmes

We are delighted with our renovation project. We now have a lovely new kitchen, an open living area and a beautiful bathroom.

Sophia and Mike, from Havelock North, guided us with great ideas and paid close attention to every detail of the renovation. They liaised with quality companies and tradesmen who in turn, produced an excellent result for us.  The inevitable challenges were quickly dealt with. We found them to be always accessible, quick to respond and communication between all parties was clear and timely.

We would definitely recommend them and, in fact, we have booked another job with them for next year.

Renovation Consultant: Sophie Roydhouse-Ross

Julia Beaumont

Refresh Renovations completed our garage conversion in 2020.  The job was completed to a high standard, on time and on budget. The team were professional and responsive and I was kept updated at all times.

Renovation Consultant: Narelle Randell

Alison Austin

Thank you Refresh Renovations!!! Narelle visited us late 2020 to understand what we wanted for our home. She started off the process with architectural drawings, design plans, all the way through to the final finished build! She was very professional, polite and understanding, even with all of the changes that we had. It was during Covid, and we had plenty of changes, and she somehow got us to the finish line way ahead of schedule! Easy process, very knowledgeable and gave great advice, easy to talk to and understood what we needed and wanted. Narelle was more than accommodating and helped us get our desired result within our budget. The house looks absolutely fantastic, very good quality, and we are very happy. Cannot recommend enough!! Special shoutout to all the builders and tradies along the way - very efficient and great at what they do.
 

Renovation Consultant: Narelle Randell

Franca Hong

We have always have confidence in Refresh because once a project is accepted they accompany the tradesman on the first visit, visit the site at intervals as the work progresses and visit again with the appropriate tradesman to sign off the work, ensuring at all stages that we are 100% satisfied.

Renovation Consultant: Wayne Gordon

Jocelyn Kristensen

I worked with Refresh from the planning stages through to the completed project. They were professional and easy to work with through all the ups and downs of project this size. I am so happy and impressed with the finished build that I recommend them for your project. Thank you to the team at Refresh.

Renovation Consultant: Wayne Gordon
 

Sonya Smith

Engagement with the company is easy, difficult things are worked through. The builders are excellent, both in workmanship and nature. 

Renovation Consultants: Anthony Bayne and Johannes Jacobs

Judith Everitt

From the outset of the project and throughout, a totally friendly and professional service. Was impressed with the clear explanation of the plan of the project stages. Consultations were detailed, knowledgeable and informative. During the planning stage appointments were arranged promptly and conveniently which I very much appreciated. The supporting literature and IT portal to allow me to track the project were excellent. I could review any plans and documents related to the project with ease at any time. Communication was always responsive. During the build stage I was kept informed of progress. Change requests were dealt with quickly, efficiently and managed well. Highly recommended.

Kulraj Bhogal

Asif and Nick have been wonderful helping us in the early stages of our renovation. They take care to explain everything clearly and always keep in contact to ensure we are happy with the process. We've just completed the C&F stage where they take us through a rough guide of what our project will look like. Even though it is a very preliminary stage, I still found it quite detailed and helpful in understanding what is to come in the next stages. So far I am very happy with the care we've been shown and the enthusiasm they have for our project.

Asha Reece

The whole experience from the initial consultation with Kelley through to the finish product was amazing. 
The team had good knowledge what would be suitable for the kitchen and it was very convenient to see what was going on via the app.
We were kepted informed of the progress at every stage ,the bonus for me personally was someone was there Project managing for me.
The team were great ,friendly, helpful and very efficient. 
We are extremely pleased with the finish product ,
A total transformation. 

A big thank you to the whole team 

Jane Maycock

We requested for Refresh to come and quote for our Garage conversion. Sophia was very responsive and booked us in. Sophia was very easy to communicate with and although we decided not to proceed further on our project for other reasons, we were very impressed with her professionalism and the Refresh project process. We will be very much using Refresh for our future building projects

Az Z

Having my kitchen renovation undertaken by Refresh was one on the best decisions I have made and I did this against advice to save money and just manage it myself.

What Refresh provided was a professional eye and guidance on what I wanted to achieve and what was required to get there. I had minimised what was involved and their input meant that I was able to manage my expectations to fit the budget I had. The budget was respected and the technology they use helps with no surprises happening and you feeling in control of decisions being made.

From the fantastic Tina in design, Lia with her wise words and support on tiles and the amazing project manager Sashti I cannot fault the service I received. The sequencing of services is not something I could have managed on my own with the current trade shortage and the standard and finish is amazing. The complications around supply issues with covid were well communicated and I had a schedule that was easy to follow and I knew who was coming when, and they did!

When an issue with the light occurred Sashti drove to my house to look through all the boxes to find the small component that had gone missing. This meant no delay and showed the commitment to getting the work completed on time.

The result has been better than what I imagined and has made me love coming home to my small but now beautiful kitchen. As the process was so easy and the results phenomenal I am thinking the bathroom is next once I save up again.

This has changed my view on renovating and how we interact in the space. The lesson learnt was having Refresh saved me money and time in the long run and the end result is perfect.

Renovation Specialist: Lia Boersma 

Janine

We had such a great working relationship with Brian. He was always contactable and always professional. We have been very pleased with the work Refresh Renovations have done at our home and Brian held everything together, arranging contractors on time etc. He's just an all round nice person. So as you can understand we will miss him as I'm sure you will too.

Renovation Specialist: Wayne Gordon

Construction Manager: Brian Taylor

Marianne & Glenn Holmes

We are delighted with our renovation project. We now have a lovely new kitchen, an open living area and a beautiful bathroom. Sophia and Mike, from Havelock North, guided us with great ideas and paid close attention to every detail of the renovation. They liaised with quality companies and tradesmen who in turn, produced an excellent result for us. The inevitable challenges were quickly dealt with. We found them to be always accessible, quick to respond and communication between all parties was clear and timely. We would definitely recommend them and, in fact, we have booked another job with them for next year.
 

Renovation Specialist: Sophia Roydhouse-Ross

Julia Beaumont

Great service, no issue too hard to be dealt with, Great customer service.

Renovation Specialists: Joshua Mclaren and Kim Reiche

John Carlyle

Your rapid response to my initial email was impressive. High level of communication and appointment that was arranged was kept. I'm a very punctual person and i guess tend to view people who are late to appointments as representative of the service-casting a shadow over what they are trying to sell. The person who came was right on time. Great start. And she was a wonderful communicator too.

Renovation Specialist: Peter Jenkins

Carole Meredith

Very happy with the consultation & costing and processes - very collaborative. The of builders, electricians, plumbers, etc very helpful, had great advice and suggestions- were problem solvers and had a great can do attitude - and they were all friendly and helpful and obviously all got on together. Very professional team and the follow up and fixes were great.

Renovation Specialist: Dominic Hollands

Wendy Bellamy