After five years of exponential growth and success in the Franklin region, local construction and project management company Refresh Renovations has just announced an expansion to Manukau and Eastern Bays.
With New Franchise of The Year 2014 under their belts, and being named finalists for Franchise of The Year in 2018, the team is busy, but they’re also just getting started.
A tailored and personable process, Kim Reiche, Director, puts their success in the Franklin region down to transparency and communication, dedicated employees, sound design advice, reliable contractors, and the added benefit of a project management system unique to the Refresh family.
“Communication is everything and with our project management starting as early as the design stage, our clients only have one point of contact from that moment onwards. This is absolutely the most important part of the process,” she says. “All our partners involved in each project have access to our project management system, including the client. The system will show the client who is coming in on what day, there is even a platform to communicate with the sales consultant, the project manager or individual trades.”
As to the new business in Manukau and Eastern Bays, Kim says choosing the location was a logical move, somewhere close enough for their existing contractors and partners to get to, but also an area with many homes screaming out for extensive renovations.
“There are a number of 70s and 80s era homes within the area. These generally have great volumes and space, but the ergonomics and finishes need addressing, or they have lovely large sections for expansion,’ says Kim. "Our team is excited about the next chapter and we can’t wait to work with new clients, redesigning and developing the home or space they’ve always dreamed of.”
To celebrate the new venture, Kim and her team have also announced that they will give away $1000 worth of tapware free for any bathroom renovation booked in Manukau or Eastern Bays during June and July 2019.